August 21, 2026 · 4 min read
Why insurers ask for an appraisal
RV policies are generally written on either an agreed value or an actual cash value basis. An appraisal gives the insurer a documented record of condition and value at a point in time, so there is less to argue about later if a hailstorm, a leak or a collision damages the unit. Requests tend to come up at renewal, when you first insure an older or heavily modified trailer or motorhome, after a large claim, or when you have added things like solar, a bigger battery bank or a custom interior that a standard valuation guide does not account for.
There is a second kind of visit that owners often confuse with an appraisal. A damage or claims inspection happens after a loss, and it is about the scope of repair rather than overall value. Sometimes one appointment covers both. Ask your adjuster or broker which one they want before you book, because the photos and paperwork they need are different.
What the inspection actually covers
The outside comes first. Expect the inspector to get on or look at the roof and check the membrane, the sealant around vents, skylights and the front and rear caps, then work down the sidewalls looking for delamination bubbles, soft spots, cracked corner trim and failed window seals. Slide seals, the awning, the entry door and the storage bay doors all get a look. On Alberta units, hail dimpling on the roof and on aluminum siding gets particular attention, along with sun damaged sealant, since our summer UV and our hail seasons are hard on both. Tires are checked for tread, cracking and the date code, and the frame, A frame and suspension are checked for rust or cracks.
Inside, the inspector is hunting for evidence of water. Ceiling stains, discolouration in the corners, soft flooring near slides and entry doors, and a musty odour all get noted. Systems are usually run through a basic function check, which can include the furnace, the fridge on both power sources, the water heater, the air conditioner, the converter and shore power, the 12 volt system, propane connections, and the smoke, carbon monoxide and propane detectors along with their expiry dates.
Finally comes identity and paperwork. The VIN or serial plate is photographed, motorized units get an odometer or hour reading, and upgrades are listed. Every one of those photos becomes the record your future claim gets measured against, so it is worth having the unit show well.
How to prepare so it goes smoothly
Clean it, inside and out, and wash the roof if you can do it safely. Then empty the unit of personal gear so that floors, walls, cabinet interiors and storage bays are actually visible. An inspector who cannot see a wall cannot sign off on it, and notes that say unable to inspect tend to get read as unknown risk by whoever reviews the file later.
Have the RV ready to run. Batteries charged, propane in the tank and turned on, shore power available or a fuelled generator, and water in the fresh tank if the plumbing is not winterized. If the unit is winterized because of the season, say so when you book so the water system check can be deferred instead of recorded as a fail. In Calgary that comes up often, since appraisals get scheduled year round while most units sit winterized from October to April.
Gather your documents ahead of time. Registration, the current policy, any previous appraisal, receipts for upgrades, and invoices for past repairs. Documented repair work helps you. An old repair with no paperwork can look like unresolved damage.
Fix the small stuff first, and when to bring it to Horton
Deferred maintenance costs more at appraisal time than most owners expect. Cracked roof sealant, a torn slide seal, a dimpled roof left from a past storm, or a soft patch of floor can all pull a valuation down or trigger a note that limits coverage on that part of the RV. Handling those items before the inspector arrives is usually the cheaper path.
Horton RV Services in Calgary handles the repair side of this. Roof resealing, structural and delamination repair, hail and collision work, and written condition documentation you can hand to your adjuster or broker. If you are not sure whether a stain is old and dry or an active leak, it is far better to have it looked at before the appraisal than to explain it afterward.
One honest caution. An appraisal is not a repair estimate, and an appraiser is not the person who decides what your repair will cost. If something gets flagged, book a proper diagnosis and get a written scope of work. Shops in Alberta fill up fast in spring, so an early booking usually gets you in sooner.
Common questions
Do I have to be present for the RV appraisal inspection?
Usually yes, or someone who can open the unit and answer questions about its history. You will need to unlock storage bays, start systems and provide keys. If the RV is in storage or at a shop, arrange access in advance and let the inspector know who to contact on site.
Will an appraisal find damage that raises my premium?
It can flag existing damage or worn items, and the insurer may ask you to repair something as a condition of coverage. That is normal. Repairing known issues before the visit is generally better than having them recorded as unrepaired, since unrepaired damage can be excluded from a future claim.
How long does an RV appraisal inspection take?
It depends on the size of the unit and how much has to be checked, but plan for it to take a good part of a morning or afternoon, and longer for larger motorhomes or units with a lot of modifications. Having the RV clean, empty and ready to run is the single biggest thing that shortens the appointment.
Coverage and payout are determined by your insurer. Horton RV Services documents damage and writes repair estimates; we do not adjust claims or decide what a policy covers.

